Introduction

We are Balkan Competitions Ltd, trading as Balkan Competition, a company incorporated in England and Wales (Company No. 15859539). Our registered office is at Flat 8, 52 Bounds Green Road, London, N11 2EU, UK. We act as the data controller and are responsible for processing your personal data. Throughout this Privacy Notice, Balkan Competitions Ltd may be referred to as “Balkan Competitions,” “we,” “us,” or “our.”

If you have any questions about this Privacy Notice or wish to exercise your legal rights, please contact us at:

• Email: info@balkancompetition.com
• Phone: +44 7342 584882

We respect your privacy and are committed to protecting your personal data. This Privacy Notice explains how we collect, use, and safeguard your data when you visit our website (www.balkancompetition.com) or use our services. It also outlines your rights and how the law protects you.

Age Restrictions

Our services are not intended for individuals under 18 years old. If you become aware that we have unintentionally collected data from a minor, please contact us so we can delete it.

Compliance with Data Protection Laws

We process personal data in accordance with applicable UK data protection laws, including:

• The UK General Data Protection Regulation (UK GDPR)
• The Data Protection Act 2018
• The Privacy and Electronic Communications Regulations 2003 (as amended)

By using our website and services, you confirm your acceptance of this Privacy Notice and consent to our processing of your personal data as outlined herein. If you do not agree, please contact us immediately.

The Data We Collect

Personal data refers to any information that can identify an individual directly or indirectly. The types of data we may collect, use, store, and transfer include:

• Identity Data: Name, billing/delivery addresses, and contact details
• Financial Data: Payment details for transactions and competition entries
• Usage Data: Information on how you use our website and services
• Technical Data: Device information, IP address, browser type, and online activity
• Marketing Preferences: Your preferences regarding marketing communications

If we require personal data to comply with legal obligations or to fulfill a contract with you, failure to provide this data may prevent us from delivering our services.

How We Collect Your Data

We collect data through various methods, including:

• Direct Interactions: When you register, enter competitions, or contact us
• Automated Technologies: Cookies and similar tracking technologies
• Third Parties: Payment processors, analytics providers, and public sources

For more details on cookies and tracking technologies, please refer to our Cookie Policy.

How We Use Your Data

We only process your personal data when legally permitted, including:

• With Your Consent (e.g., marketing communications)
• To Fulfill a Contract (e.g., providing competition services)
• To Comply with Legal Obligations (e.g., fraud prevention, regulatory requirements)
• For Legitimate Interests (e.g., business improvement, security, analytics)

We will not use your data for unrelated purposes without notifying you and ensuring compatibility with the original collection purpose.

Marketing Communications

We may send marketing emails if you have used our services or requested information, unless you opt out. You can withdraw your consent at any time by contacting us or using the “unsubscribe” option in our emails.

Sharing Your Data

We may share your data with:

• Prize providers, contractors, and payment processors
• Marketing and social media partners
• Law enforcement agencies (when required by law)
• Professional advisors (e.g., legal, financial, auditors)
• Potential business partners in case of mergers or acquisitions

We ensure that any third parties handling your data comply with data protection regulations and contractual safeguards.

International Transfers

Your data may be processed outside the UK and EEA. In such cases, we ensure appropriate safeguards, including:

• UK Government-approved adequacy regulations
• Standard contractual clauses with enforceable rights
• Other approved transfer mechanisms

Data Security

We have implemented security measures to protect your data from unauthorized access, loss, or misuse. However, internet data transmission may not always be secure. We advise you to take precautions when sharing data online.

If we provide you with login credentials, you must keep them confidential and not share them with others.

Your Rights

Under data protection laws, you have rights including:

• Access: Request a copy of your data
• Correction: Request rectification of incorrect or incomplete data
• Erasure: Request deletion of your data under certain conditions
• Restriction: Request limitation on processing
• Objection: Object to data processing based on legitimate interests
• Data Portability: Request transfer of your data to another entity

To exercise your rights, please contact us at info@balkancompetition.com.

Updates to This Privacy Notice

We may update this Privacy Notice periodically. The latest version will always be available on our website. We encourage you to review it regularly.

For further details, please contact us.

DATA RETENTION POLICY

We determine the appropriate retention period for personal data by considering factors such as the amount, nature, and sensitivity of the data, the potential risk of unauthorized access or disclosure, the purposes for processing, and whether those purposes can be achieved through alternative means. We also comply with applicable legal, regulatory, accounting, and reporting requirements.

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, including meeting legal and regulatory obligations. For more details on specific retention periods, please contact us.

THIRD-PARTY LINKS

Our Website may contain links to third-party websites, plug-ins, and applications, including social media platforms. Clicking these links or enabling these connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read their privacy policies before providing any personal data.

DOWNLOADS

Any downloadable content on our Website is provided at the user’s own risk. While we take precautions to ensure the legitimacy of available downloads, users should verify authenticity using third-party antivirus software. We are not responsible for third-party downloads and recommend caution when accessing external sources.

YOUR LEGAL RIGHTS

Under data protection laws, you have the following rights concerning your personal data:

• Access: Request a copy of the personal data we hold about you and verify its lawful processing.
• Correction: Request corrections or updates to inaccurate or incomplete data. Verification may be required.
• Erasure: Request deletion of your personal data where there is no valid reason for continued processing.
• Objection or Restriction: Object to or restrict processing based on legitimate interests or if processing affects your rights and freedoms.
• Data Transfer: Request that your data be transferred to you or a third party in a structured format.
• Withdraw Consent: Withdraw consent for processing based on consent. Note that withdrawal does not affect prior lawful processing, and some services may be unavailable afterward.

We aim to respond to legitimate requests within one month. If your request is complex or multiple requests have been made, we will inform you of any delays.

To exercise your rights, contact us at info@balkancompetition.com or +44 7342 584882. No fees apply unless requests are unfounded, repetitive, or excessive.

COMPLAINTS OR CONCERNS

If you have concerns regarding our processing of your personal data, please contact us at info@balkancompetition.com or +44 7342 584882. If we cannot resolve your concerns, you may contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.

COOKIES

You may configure your browser to reject some or all cookies or to alert you when cookies are being used. However, this may impact your ability to access certain parts of our Website. For more details, refer to our Cookie Policy below.

USE OF COOKIES

Our Website uses cookies to distinguish users and improve the browsing experience. Cookies are small files stored on your device that help track usage patterns and preferences.

We may collect anonymous data, such as visit frequency, pages accessed, traffic sources, and location. This information assists us in improving Website functionality and user experience.

For more details on managing cookies, visit www.aboutcookies.org or www.allaboutcookies.org.

Consent and Management of Cookies

We seek your consent before placing non-essential cookies on your device. You can manage your cookie preferences using our [Privacy Dashboard] or adjusting browser settings. Changes may require a page refresh to take effect.

Types of Cookies Used

Below are the primary cookies used on our Website:

These cookies may store information such as IP addresses, browser details, and geographical location. You can block cookies through your browser settings; however, doing so may impact access to certain Website features.

Third-party services, including advertising networks and web analytics providers, may also use cookies beyond our control. These are typically performance or targeting cookies.

For any queries regarding our use of cookies, please contact us.

Last updated: 04 April 2025