STANDARD COMPETITION TERMS AND CONDITIONS
The Promoter
The Promoter is Balkan Competitions, Company Number 15859539, with its registered office at Flat 8, 52 Bounds Green Road, London, N11 2EU, UK.
The Competitions
All draws operated by the Promoter on its website, offering prizes, are referred to as “the Competition” or “Competitions” in these Terms and Conditions. This includes one-off Prize Competitions and instant win add-on prizes (“Instant Win Prize”) within those Competitions.
Multiple Competitions may run concurrently, each offering a specific prize and potentially Instant Win Prizes, as outlined in Clause 7. The availability and pricing of each Competition will be specified on the Website.
Competitions offer both paid and free entry routes. The inclusion of a free entry option ensures that the Competition is not classified as a lottery under the Gambling Act 2005 and can be legally operated in Great Britain.
Each Competition will run for the period specified on the Website. Please refer to the promotion details for each Competition for exact start and end times. The Promoter reserves the right to end Competitions earlier at its discretion, regardless of the stated end time.
Eligibility
Competitions are open to individuals aged 18 or over, who reside in a country where it is legal for them to enter and for the Promoter to award prizes. Employees of the Promoter or any individuals connected to the Promoter (through family, professional, or commercial associations) are not eligible to participate.
By entering a Competition, you confirm:
It is your responsibility to ensure that entering the competition does not breach any laws in your country of residence. The Promoter will not be responsible for any unlawful entries. If in doubt, please contact the relevant authorities.
The Promoter reserves the right to refuse or disqualify any entry at its discretion.
These Competitions are governed by English law, and all disputes will be resolved by the Courts of England.
How to Enter
To enter a Competition, you must first create an account on the Website, providing an email address. You can then submit an online entry form or send a postal entry. Entries must be received before the end of the Promotion Period for the specific Competition.
You will be required to provide the following details:
These details will be used to confirm your entry, notify you if you win, and, in the case of winning, publicly post your name and location on the Website unless you request otherwise.
To enter online, select the desired Competition on the Website and follow the instructions to purchase your tickets. Once payment is processed and confirmed, you will receive an email confirming your ticket purchase.
To enter by post, send your entry to the Promoter’s address. Only one postal entry per person is allowed. Postal entries are treated the same as online entries in terms of eligibility and chances of winning. Bulk entries will not be accepted.
Your entry will not be confirmed until you receive an email or confirmation on your account. If a Competition has sold out, further entries will not be accepted.
The Promoter reserves the right to disqualify any incomplete or non-compliant entries. The Promoter may also disqualify an entry if it believes the entrant’s conduct is contrary to the spirit of the Competition.
Each Competition page will state the maximum number of entries allowed per person. However, only one free postal entry is allowed per Competition.
If the Competition offers Instant Win Prizes, all valid entries are eligible, whether submitted online or by post.
Competition Judgement
The Promoter guarantees that all draw numbers will be randomly selected using an approved random number generator, such as Google’s random number generator. The results will be live-streamed on platforms like YouTube or Facebook.
Instant Win Prizes will be drawn just before the Competition goes live and cannot be altered once encrypted in the database. The winners will be notified accordingly.
Winners will be contacted via the contact details provided upon entry. If a winner cannot be reached within 5 working days (extendable at the Promoter’s discretion), they forfeit the prize, and it will remain the Promoter’s property.
The Promoter reserves the right to cancel any Competition before or after entries are sold. If canceled, Entrants will be notified, and any payments made will be refunded or credited to future Competitions.
Prizes and Delivery
Prizes are selected by the Promoter’s directors and may either be owned or purchased by the Promoter. Delivery of prizes within Great Britain is free. Additional fees may apply for international deliveries.
Prize Winners may opt for a cash alternative to the prize, as determined by the Promoter.
The Prize Winner is responsible for any taxes, duties, or charges related to receiving the prize, and any costs associated with storing the prize beyond 30 days will be covered by the winner.
Prizes are subject to terms and conditions from the Promoter, the prize provider, or manufacturer.
Use of Winner’s Personal Data
Winners may be asked to pose for photographs or videos for promotional purposes. Failure to comply may result in disqualification.
Entrants consent to receiving promotional communications and updates about the Promoter’s future Competitions, unless they opt-out.
Limitations of Liability
The Promoter does not guarantee the quality or suitability of the prizes and is not responsible for any loss or damage caused in connection with the prize or competition.
The Promoter’s liability is limited to the value of the prize won or the entry fee paid for Competitions.
Nothing in these Terms affects your statutory rights.
Electronic Communications
The Promoter is not responsible for failed, partial, or garbled computer transmissions, or for issues related to any computer, telephone, cable, network, electronic, or internet hardware or software malfunctions. This includes failures in connections, availability, or accessibility due to traffic congestion, unauthorized human actions, or errors. While the Promoter will make reasonable efforts to award the Prize to the correct Entrant, if a Prize is awarded incorrectly due to hardware or software failure or human error, the Promoter reserves the right to reclaim and reassign the Prize at its discretion. The Entrant who incorrectly received the Prize must return it at their own cost or pay the Promoter for the value of the Prize. The Promoter will not be liable for any loss, whether economic or consequential, suffered by those who incorrectly received a Prize. Additionally, the Promoter will ensure that its software and website function properly across the latest versions of popular internet, tablet, and mobile browsers. For the record, only the ticket in the Promoter’s system will be considered for the Competition, and no liability will be accepted for Entries affected by software malfunctions.
Data Protection Notice
Any personal data you provide or authorize the Promoter to obtain will be processed to manage the Competition and fulfill Prizes, as detailed in the Privacy Policy on the Website. Your personal data may be shared with third parties such as credit card companies or entities to which the Promoter transfers its rights, for legal or regulatory reasons, or to prevent fraud and crime. If necessary, your data may be transferred outside the United Kingdom, where the Promoter will ensure it remains protected.
13.2 The Promoter may retract a Prize if fraud is suspected or if the Prize was awarded incorrectly.
13.3 The Promoter may, at its discretion, award a Prize to a legal representative of the Winner, provided the appropriate authorization is given.
Your Account
14.1 You must keep your account password secure and ensure no one else uses it. You should:
14.2 Your password and login details are unique to you and should not be shared or used for shared access.
14.3 If you suspect unauthorized access to your account, notify the Promoter immediately.
14.4 If you forget your password, you can reset it by following the instructions on the Website.
14.5 The Promoter is not liable for any consequences arising from a breach of these security rules.
Changes
We may revise these terms and conditions periodically and post the updated version on the Website. By continuing to use the Website, you accept the revised terms. The Website and Competitions may also change to reflect feedback or system updates.
Unauthorized Use and Expiry of Debit Cards
16.1 If your debit card is used without your permission in relation to a Competition, and your bank requests a return of funds, the Promoter may suspend your account and require you to contact them.
16.2 If your debit card expires, the Promoter will attempt to return funds before the expiration date. If this is not possible, the Promoter will alert you to arrange an alternative return method.
Payment Cancellations and Chargebacks
If you dispute a payment, contact us immediately. If you issue an unjustified chargeback, you will be required to pay the associated charges and any reasonable costs incurred by the Promoter. Unjustified chargebacks may lead to the suspension or termination of your account.
Use of the Website
18.1 You agree to use the Website and Competitions for personal, non-commercial purposes and as described in these terms.
18.2 You must not:
18.3 You agree to indemnify the Promoter against any costs, damages, or claims arising from your unlawful use of the Website or violation of these terms.
18.4 The Promoter does not guarantee the Website will display correctly on all devices.
18.5 The Promoter holds all intellectual property rights for the Website and Competitions. You do not gain any rights to these materials.
18.6 You must not:
18.7 You must not use the Website or Competitions if you are located outside the United Kingdom.
Discretion
The Promoter’s decisions, made at its discretion, are final and binding.
General
20.1 Failure to enforce a provision of these terms does not waive the Promoter’s right to enforce it later.
20.2 If a provision is found unenforceable, the rest of the terms will remain valid.
20.3 You may not transfer your rights or obligations under these terms without the Promoter’s consent. The Promoter may assign its rights without your consent.
20.4 These terms constitute the full agreement between you and the Promoter and supersede any prior agreements.
20.5 Only parties to these terms may enforce them under the Contracts (Rights of Third Parties) Act 1999.
20.6 The Promoter is not responsible for delays or failures due to events outside its control, such as natural disasters, power outages, or acts of government.
20.7 The Website may contain links to external sites, but the Promoter is not responsible for their content or privacy practices.
Promoter: Balkan Competitions Ltd
Flat 8, 52 Bounds Green Road,
London, England, N11 2EU
Email: info@balkancompetition.com
Phone: +447342584882
Website: balkancompetition.com
Last updated: 04 April 2025
Copyright © Balkan Competition All rights reserved
